Professional and Training Services

Ingram Micro Professional and Training Services offers a team of service professionals, engineers and technicians that you can leverage to plan, implement, manage and support IT products and solutions. Our team applies best practices to ensure your profitability and productivity: increasing your services revenue, expanding your geographic reach extending your technical competency, acquiring new business while controlling costs and providing unbiased, third-party assistance.

We have technical expertise in the following IBM brands:

  • IBM WebSphere Application Server
  • IBM WebSphere Message Queue
  • IBM Integration Bus (IBM WebSphere Message Broker)
  • IBM DB2
  • IBM DataStage
  • IBM Quality Stage

Software Development Services

We have the following in-house Software Development competencies:

  • Java/JEE Software Development
  • PHP

Implementation Services

At Ingram Micro, we believe that it is our responsibility to include training and upskilling development plans with our implementation of services to our customers.

Training should be seen as a value-add to implementation, not as an afterthought. To this end, we include our training department in the initial discussion points of implementation services to ensure we have a holistic understanding of your business’ learning requirements post-implementation.

Technical Support

Ingram Micro's Technical Support team offers channel partners a best-in-class ensemble of cross-trained, specialized, business-minded technical support engineers. Pre-sales engineers listen to understand the reseller's needs, build solutions to address those challenges, and provide the understanding expertise and data necessary to successfully progress and close the sale. With manufacturer-specific support teams, technical help desks, and end-user engagement skills that facilitate sales, Ingram Micro's Technical Support team provides partners and manufacturers with the insight and demand-creation services to fuel success.

Contact Details

Zakiya Cadear

Business Development Manager